Mira Vie Installation Guide download pdf

These instructions must be left with the user

User Guide

For SPARES, ADVICE

or REPAIRS

Please call us on

0844 571 5000

(UK Only)

1224545-W2-A © Kohler Mira Limited, March 2014

Mira is a registered trade mark of

Kohler Mira Limited.

The company reserves the right to alter

product specications without notice.

FM 14648

CUSTOMER SERVICE

Helpdesk Service - Contact our Customer Services Team for product advice,

to purchase spare parts or accessories or to set up service visit. You can

model name, power rating (if applicable) and date of purchase.

Mira Showers Website (www.mirashowers.co.uk)

Visit our website to register your guarantee, download user guides, diagnose

faults, purchase our full range of accessories and popular spares, or request

a service visit.

Spares and Accessories - We hold the largest stocks of genuine Mira spares

and accessories. Contact us for a price or visit our website to purchase items

from our accessory range and popular spares. (Only available in the United

Kingdom).

Service/Repairs - No one knows our products better than our nationwide team

of Service Technicians. We can carry out service or repair work to your product

both during and after the guarantee period (Only available in the United Kingdom

and Republic of Ireland). Ask about our xed price service repairs.

To Contact Us

0844 571 5000

Fax: 01242 282595

E-mail:

www.mirashowers.co.uk/contactus

Mira Customer Services Dept

Cromwell Road, Cheltenham,

Gloucestershire

GL52 5EP

To Contact Us: Eire Only

01 531 9337

E-mail:

[email protected]

Cleaning

Many household cleaners contain abrasives and

chemical substances, and should not be used for

cleaning plated or plastic ttings. These nishes should

be cleaned with a mild washing up detergent or soap

solution, and then wiped dry using a soft cloth.

De-scaling the Showerhead

Important! The showerhead must be descaled

regularly, keeping the showerhead clean and free from

limescale will ensure that your shower and showerhead

continue to perform to their maximum. A blocked

showerhead can restrict the ow rate and may cause

damage to your shower.

Inspecting the hose

Important! The shower hose should be inspected

periodically for damage or internal collapse, internal

collapse can restrict the ow rate from the showerhead

and may cause damage to the shower. Remove the

shower hose from the shower, inspect and replace the

hose if necessary.

In the event of a malfunction of the shower, a fault

nding table is provided in this guide detailing possible

causes and remedies that may be carried out by non-

qualied personnel.

WARNING - TO REDUCE THE RISK OF FIRE,

ELECTRIC SHOCK, INJURY OR PRODUCT

DAMAGE:

USER MAINTENANCE

If the malfunction has not been detailed in the fault

nding table or it was not possible to correct the

malfunction, professional assistance may be required.

A more detailed fault nding process is included in

the Installation Guide for use by qualied, competent

personnel only.

FAULT DIAGNOSIS

There are no user serviceable parts inside the

shower. Only qualied, competent personnel should

remove the front cover, mains connections are

exposed when the cover is removed.

Switch the shower off at the isolator switch before

performing any user maintenance or before cleaning

the shower.

DO NOT allow children to perform user maintenance

including cleaning of the shower without supervision.

DO NOT use the showerhead to clean the shower.

If the shower is not to be used for a long period, the

electrical supply and water supply to the shower

should be isolated. If the shower or pipework is at risk

of freezing during this period a qualied, competent

person should drain them of water.

Symptom

Power

Control

Position

Possible Cause Possible Remedy

Shower fails to operate

ANY

Isolator switch in

the off position

Switch on electrical

supply via the pullcord

or wall mounted switch

Fuse blown

or MCB/RCD

tripped, indicating

possible electrical

fault

Renew the fuse or

reset the MCB/RCD. If

fault persists, contact

your installer

Shower cycles from

hot to cold

ECO/

HIGH

The hose or

showerhead is

blocked

De-scale showerhead,

check hose for kinks

or damage and

replace if necessary.

Refer to the ‘USER

MAINTENANCE’

section of this guide

Water pressure

below minimum

required for

shower operation

Make sure incoming

mains water stopcock

and/or shower

isolating valve is fully

turned on

Temperature

control or heater

setting too high

Turn the power

control to Eco or

turn the temperature

control until a cooler

temperature is

achieved

Unable to select a cool

enough shower

ECO/

HIGH

Due to high

water supply

temperature, the

heater setting

may be too high

Turn the power

control to Eco or

turn the temperature

control until a cooler

temperature is

achieved

The hose or

showerhead is

blocked

De-scale showerhead,

check hose for kinks

or damage and

replace if necessary.

Refer to the ‘USER

MAINTENANCE’

section of this guide

Low ow

ANY

The hose or

showerhead is

blocked

De-scale showerhead,

check hose for kinks

or damage and

replace if necessary.

Refer to the ‘USER

MAINTENANCE’

section of this guide

Other outlets (e.g.

toilet, garden

hose, washing

machine, etc.)

drawing water

while the shower

is being used

Turn off other

appliances whilst

shower is in use

Operation of

Temperature Control

has little or no effect

on water temperature

ECO/

HIGH

The hose or

showerhead is

blocked

De-scale showerhead,

check hose for kinks

or damage and

replace if necessary.

Refer to the ‘USER

MAINTENANCE’

section of this guide

The guarantee applies solely to the original installation under normal use and to the

original purchaser only. The product must be installed and maintained in accordance

with the instructions given in this guide.

Servicing must only be undertaken by us or our appointed representative. Note! If a

service visit is required the product must be fully installed and connected to services.

Repair under this guarantee does not extend the original expiry date. The guarantee

on any replacement parts or product ends at the original expiry date

For shower ttings or consumable items we reserve the right to supply replacement

parts only.

The guarantee does not cover:

Call out charges for non product faults (such as damage or performance issues arising

from incorrect installation, improper use, inappropriate cleaning, lack of maintenance,

build up of limescale, frost damage, chemical attack, corrosion, system debris or

blocked lters) or where no fault has been found with the product.

Water or electrical supply, waste and isolation issues.

Compensation for loss of use of the product or consequential or indirect loss of

any kind.

Damage or defects caused if the product is repaired or modied by persons not

authorised by us or our appointed representative.

Accidental or wilful damage

Products purchased ex-showroom display.

What to do if something goes wrong

If your product does not work correctly refer to this manual for fault diagnosis and check

that it is installed and commissioned in accordance with our instructions.

If this does not resolve the issue, contact us for help and advice.

Extended Guarantees

A selection of protection plans are available that enable you to cover repair bills (excludes

Eire). Ring 01922 471763 for more details.

Guarantee

Your product has the benet of our manufacture’s guarantee which starts from date of

purchase. This guarantee only applies in the United Kingdom and Republic of Ireland. To

activate this guarantee, please return your completed registration card, visit our website

or free phone 0800 0731248 within 30 days of purchase (UK only).

Within the guarantee period we will resolve defects in materials or workmanship, free of

charge, by repairing or replacing parts or product as we may choose.

This guarantee is in addition to your statutory rights and is subject to the following

conditions:

Mira Vie

8.5 and 9.5 kW Electric Shower

Mira Go

8.5 and 9.5 kW Electric Shower

1 2

Mira Vie 1

Summary of Contents

Page 1 - Mira Vie

These instructions must be left with the userUser GuideFor SPARES, ADVICE or REPAIRSPlease call us on0844 571 5000(UK Only)1224545-W2-A © Kohler Mira

Page 2

IMPORTANT SAFETY INFORMATIONWARNING - This shower can deliver scalding temperatures if not operated, installed or maintained in accordance with the in

Mira Vie Installation Guide

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